Frequently Asked Questions
Everything you need to know about car transport, vehicle shipping, and our services.
Got Questions? We've Got Answers.
Browse through our most frequently asked questions about car transport. If you don't find what you're looking for, feel free to reach out to our support team.
What car transport services does CarShifting offer?
We offer a comprehensive range of car transport services including open carrier transport, enclosed carrier transport, door‑to‑door delivery, express delivery, international car shipping, and comprehensive insurance coverage for all shipments.
How do I get a quote for my car transport?
Simply fill out the enquiry form on our website, or call our customer support team. We'll ask for details like from/to cities, car type, and preferred dates to provide you with a free, no‑obligation quote within 2 hours.
Do you offer car transport services to all cities in India?
Yes, we cover over 500+ cities across India. Whether you're in a metro or a remote location, we have a network of verified carriers to assist you.
How much does car transport cost?
Car transport charges vary based on the type of car (hatchback, sedan, SUV, luxury), distance, and carrier preference. For example, a sedan costs ₹8,000–₹9,500 for up to 400 km and ₹16,200–₹22,000 for up to 2,500 km. Get a custom quote for your exact route.
What is the difference between open and enclosed carrier transport?
Open carrier transport is the most common and cost‑effective option, where cars are transported on an open trailer. Enclosed carrier transport offers full protection from weather and road debris, ideal for luxury, classic, or high‑value cars. We offer both options to suit your budget and requirements.
How long does car transport take?
Transit time depends on the distance. Local moves within the same city typically take 1–2 days, intercity moves take 2–5 days, and cross‑country moves may take up to 7 days. We provide real-time tracking so you can monitor your car's progress.
Is my car insured during transport?
Yes, every vehicle transported through CarShifting is fully insured against damage, theft, and loss. You can opt for additional coverage if needed. We believe in complete peace of mind for our customers.
What does the insurance cover?
Our transit insurance covers accidental damage, theft, and total loss during transit. Exclusions may include wear and tear, mechanical breakdown, and damage from improper packing by the customer. Full details are provided in your contract.
How do I track my car during transit?
All CarShifting shipments come with a unique tracking number. You can enter this on our tracking page to view real‑time location and status updates. We also send regular SMS and email updates.
What payment methods do you accept?
We accept bank transfers (NEFT/RTGS), UPI, debit/credit cards, and cash (limited). A 40% advance is required to confirm your booking, with the balance payable before delivery.
Are there any hidden charges?
No. We believe in complete transparency. Our quote includes all charges – fuel, toll, carrier type, basic insurance, and documentation. Any additional services are clearly communicated before you book.
Can I cancel my booking?
Yes, cancellations are subject to our policy: 30% of the total charge if cancelled 48 hours before pickup, 50% if cancelled 24 hours before, and 100% if cancelled after loading. Please review the terms at the time of booking.
Still have questions?
Our team is here to help. Reach out to us and we'll get back to you within 2 hours.
